[{"title":"How do I sign up for Aloxxi Rewards?","content":"

Create an Aloxxi account will be automatically enrolled in Aloxxi Rewards.

"},{"title":"How do I earn points?","content":"

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.

"},{"title":"How do I redeem my points?","content":"

Select the tab called *Redeem Points*. Here you'll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

"},{"title":"Do my rewards or discount codes expire?","content":"

All rewards and discount codes do not expire. Every time the point levels are reached, the discount will be offered to redeem.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved: These points can be redeemed on rewards immediately.

Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

"},{"title":"When do I see my point adjustments?","content":"

All point adjustments will be shown within the rewards page right after after placing an order.

"},{"title":"Do purchases made prior to my sign-up count towards my points?","content":"

Only purchases made after signing up count toward point earnings.

"},{"title":"Can I use my reward discounts with other offers?","content":"

Yes, reward coupons can be combined with other offers.

"},{"title":"Can I use multiple reward discounts at a time?","content":"

Yes, you can use as many reward discounts as you'd like at checkout.

"},{"title":"What is the highest reward discount I can earn?","content":"

The highest reward you can earn is $100, which is 10,000 points.

"},{"title":"What's the difference between Aloxxi Rewards and the Aloxxi Loyalty Program?","content":"

Aloxxi Rewards is earned on purchases made directly through pro.aloxxi.com. Aloxxi Loyalty is a separate program for stylists and salons who purchase Aloxxi products through their distributor. Enrollment happens through your distributor sales consultant, and dollars earned there can be redeemed for product and education through the Loyalty Dashboard. If you buy through a distributor, use Loyalty. If you buy directly on pro.aloxxi.com, use Rewards.

"}]

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